Webcasting

Any device that can connect to the internet and play video and audio will work.

Yes, If you have received an email invitation or log in details you can view the service live.

1. If you have received an email invitation, simply click on the “Click Here to View Service” button in the email.
2. If you have received the log in details and password, you can go to the login page, then enter the details in the required fields.
3. In some cases you may be sent a link to the the Funeral Home website and be able to view the service from the tribute or memorial page set up for the service.

If you do not have an email invitation, or log in details, or cannot access the service please contact the Funeral Home that is arranging the service directly.

Yes, you can access the archived recording once the service is over. This will be accessible up to 3 months following the service.

If the service is no longer accessible, please contact the arranging funeral home to request further access, or contact us.

To view the service without disruption you will need a minimum of 512Kbps or 0.5Mbps. The system will automatically seek the highest speed available on your device to give the best viewing experience.

If the speed seems too low, click the “Settings” cog wheel in the bottom utility bar of the viewing screen and select 720p if it is available. If 720p is not presented, the speed may be restricted at the funeral home side or on your viewing device.

Check your internet speed using this link – speedtest.net

For Privacy reasons, it is only possible to download a copy of the recording if the arranging funeral director has granted access in the system.

If you have loaded log in details but cannot get access to the download, please contact the funeral home.